What happens if one of my customers stops paying Opy? Last updated October 12, 2021 12:27 Once a plan is created through Opy, Opy will manage any payments related matters directly with the customer. Related articles How will I be paid by Opy? Will I receive a lump sum or a single payments for each plan? Who can make changes to merchant account details? Who is a delegated authority and how do assign one to my account? Who can I discuss my merchant fees, terms and rates with? How can I add additional recipient to Daily Statement emails?